Team & Factory Up Program FAQ (Updated 2025)
BOX TEAMS
How do I apply for team sponsorship?
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Create an Account: Team Manager must register at boxcomponents.com using the main team email (No login = delays).
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Submit Application: Go to the BMX Team Application link and apply.
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Wait for Your Proposal: We’ll send a sponsorship agreement within 5-10 business days.
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Start Ordering: Once we countersign (3-5 business days after you sign), your account is activated, and you can start ordering with your team discount!
How does it work?
After applying, we’ll review your details and send a custom sponsorship proposal. Once signed, you’ll gain access to exclusive discounts (35%, 25%, or 15% off) and special promos through SMS and email. Make sure your contact info stays updated and use your promo codes wisely!
What are the sponsorship criteria?
We consider:
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Years in competition
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Number of riders on the team
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Jersey design and logo placement
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Race schedule
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Social media activity (tag @boxbmx)—active social presence is a must!
Professionalism, consistency with BOX products, and alignment with BOX's mission are crucial for renewals and potential upgrades.
What are the 2025 Team sponsorship discounts?
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Box One Team (Factory): 35% discount
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Box Two Team (Intermediate): 25% discount
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Box Three Team (Novice): 15% discount
Can my discount be revoked?
Yes! If anyone on your team tries to match BOX discounts with third-party vendors, your sponsorship can be revoked. BOX team discounts are only valid through boxcomponents.com.
Do teams pay for shipping?
Yes, teams cover shipping costs. However, you can combine team discounts with site promotions for free shipping or extra savings during sales!
Can I return the products?
All team sales are final—no returns or refunds. If we sent the wrong product, please contact us at orders@boxcomponents.com. Bike shop teams may have return options. Standard warranty policy applies for warranty claims.
Is your team international?
Yes, international teams can apply! You’ll need a reference letter from the nearest official BOX distributor in your country (check the list here).
What are the Factory UP program criteria?
How do I apply for Factory UP?
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Create an Account: Register at boxcomponents.com (No login = delays).
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Submit Application: Head to the BMX Factory Application link and apply.
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Wait for Your Jersey Code: We’ll send your discount agreement within 5-10 business days.
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Start Ordering: After we countersign (3-5 business days after you sign), your account will be activated, and you can start ordering with your discount!
How does it work?
Once you apply, we’ll review your details and send a custom sponsorship proposal. After signing, you'll receive access to discounts (35%, 25%, or 15% off) and special promotions via SMS and email. Be sure to tag @boxbmx and use #factoryupriders in your posts—more than follower count, consistent tagging, and content sharing help us stay updated on your progress and open doors for further opportunities.
We consider:
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Active participation in competitions
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Strong social media presence (tag @boxbmx #factoryupriders and share regularly!)
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Professionalism, consistency, and potential for renewals or future upgrades.
What are the 2025 Factory UP discounts?
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Box One (Expert): 35% discount
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Box Two (Intermediate): 25% discount
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Box Three (Novice): 15% discount
When will my jersey arrive?
You will receive a proof email 24-48 hours after your jersey has been purchased. Upon verifying the jersey proof is correct and print-ready, you will receive your jersey within 2-3 weeks. You will receive tracking information via email once your order has shipped. This step is time sensitive.
Do I need a discount code?
No, once your discount is applied to your account, all you'll need to do is log into your Box account and start shopping. The price you'll see upon logging in already reflects the discount.
Do I have to pay for my jersey? Can I use my discount on it?
This is a program with VIP perks and not sponsorship. We’ve done our best to get the most competitive rate possible from our vendor. As a custom jersey, it costs $55 and upgrades are optional. Prices are subject to change.
Are there other programs I can get involved with?
Sign up for the affiliate program to earn some extra cash.
Is there a group chat?
We now have a facebook group for active riders. Click here to join: https://www.facebook.com/groups/1149182805843628
Can my discount be revoked?
Yes! If anyone attempts to match BOX discounts with third-party vendors, your sponsorship can be revoked. Discounts apply only through boxcomponents.com.
Do Factory UP riders pay for shipping?
Yes, Factory UP riders cover shipping costs, but you can combine discounts with site promotions to unlock free shipping or greater savings during sales.
Where can I order new jerseys?
You can use this link to order or reorder your jerseys: Order Jersey
Can I get custom number plate stickers?
Yes! We've partnered with 327 Designs to offer custom plate decals to match your jersey. Factory UP riders enjoy special discounts. Shop here (Password: HEXlvlUP23).
Are race reports required?
Race reports are optional, but sharing your journey helps us track your progress and can open the door for more opportunities. We'd love to see your updates on Instagram and Tik Tok @boxbmx
Can I return products?
All sales are final—no returns or refunds. If we sent the wrong item, contact us at orders@boxcomponents.com. Our standard warranty policy applies.
Are you an international Rider?
Factory UP Program is only eligible for riders living in the US & Canada
Already have a significant following?
If you have a strong following (5,000+), please contact us at marketing@boxcomponents.com to discuss further partnership opportunities!
Plan to join a team but still wish to be a part of the program?
First, please check with your new team manager that the following is acceptable.
- Continue to ride the Box jersey (when possible such as practices and on social media posts).
- Add a Box logo on your race jersey.
- Continue tagging @boxbmx on social media.